What is the WEMOH warranty period?

WEMOH provides a 1-year limited warranty for eligible baby car cameras and accessories purchased through wemoh.com. The warranty period begins on the original purchase date.

What products are covered by the WEMOH warranty?

Eligible WEMOH baby car cameras and accessories are covered for 12 months when purchased through wemoh.com and used under normal conditions according to the product instructions.

What does the WEMOH warranty cover?

The WEMOH warranty covers confirmed product quality issues during the applicable warranty period. WEMOH may provide troubleshooting support, replacement parts, product replacement, or another appropriate after-sales solution.

Is the WEMOH warranty separate from the 30-day return policy?

Yes. The limited warranty is separate from the 30-day return policy. Eligible items may be returned or exchanged within 30 days of delivery according to the Refunds & Exchanges policy, while confirmed defects may still be covered under the 1-year limited warranty after the return window if applicable.

How do I request WEMOH warranty support?

To request WEMOH warranty support, contact support@wemoh.com with your order number, a description of the issue, and clear photos or videos if available.

Warranty Policy

WEMOH provides a 1-year limited warranty for eligible baby car cameras, baby car monitors, and smart accessories purchased through wemoh.com. This warranty is designed to support parents with clear, reliable after-sales care when a confirmed product quality issue occurs under normal use.

Warranty Coverage

The warranty period begins on the original purchase date. Please keep your order number or proof of purchase so our support team can review your warranty request smoothly.

Product

Warranty Period

Baby Car Camera

12 months

Accessories

12 months

What this warranty covers

Support for Confirmed Product Quality Issues

If a covered WEMOH product is found to have a confirmed product quality issue during the applicable warranty period, WEMOH may, at its discretion, provide one or more suitable solutions.

Troubleshooting support to help identify and resolve the issue.
Replacement parts when a covered part is confirmed defective.
Product replacement when replacement is the most suitable solution.
Another appropriate after-sales solution based on your specific case.

Warranty conditions

Conditions of Limited Warranty

To help us review your warranty request smoothly, the following conditions must be met:

The product must have been purchased through wemoh.com.
A valid proof of purchase or order number must be provided.
The issue must be reported within the applicable warranty period.
The product must have been used under normal conditions and in accordance with the product instructions.

Return policy relationship

Relationship to the 30-Day Return Policy

This limited warranty is separate from our 30-day return policy.

Within 30 days of delivery, eligible items may still be returned or exchanged according to our Refunds & Exchanges policy.
After the 30-day return window has expired, confirmed defects may still be covered under this 1-year limited warranty, if applicable.

Warranty limitations

Limitation of Warranty

This limited warranty applies only to the original purchaser and is non-transferable.

Except as expressly stated above, WEMOH makes no other warranties, express or implied, except as required by applicable law.

What is not covered

Situations That May Not Be Covered

This warranty is intended for eligible product quality issues under normal use. It may not cover damage or issues caused by misuse, improper installation, unauthorized repair, accidents, drops, impact, water damage, normal wear and tear, or use outside the product instructions.

To help our team review your case faster, please include your order number, a short description of the issue, and clear photos or videos when contacting WEMOH Support.

Need warranty support?

For WEMOH baby car camera warranty, baby car monitor support, accessories warranty, product troubleshooting, replacement parts, or after-sales help, our support team is here to help.

Email us at support@wemoh.com or visit our Contact Us page.